Avaya 3309 Questions Answers

Which statement about user permissions is true?

A. When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.
B. When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.
C. When logged in as admin user, only global information can be seen and edited.
D. When logged in as org user, only the information for the organization to which we belong can be seen and edited.

Answer: D


When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

A. The Tomcat Administration Screen
B. The AAEP Web administration POM menu
C. The graphical user interface (GUI)
D. The command line interface (CLI)
E. The Remote Desktop

Answer: CD

Avaya 3309 Question Answer

Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:
The system is experiencing technical difficulties.
Which two steps would you take to identify the likely cause of this message? (Choose two)

A. Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available
B. If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.
C. Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya Aura
Communication Manager (AACM).
D. If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.
E. Ensure that the Short Message Service (SMS) server is not down.

Answer: AB


When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

A. the primary EPM server
B. an auxiliary EPM server
C. the remote application server
D. a Media Processing Platform (MPP) server

Answer: A

Avaya 3309 Question Answer

On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A. the IP of the POM server
B. an existing contact strategy
C. the Call Classification Analysis (CCA) timeout to be used
D. an existing contact attribute
E. sufficient voice ports and POM CCA licenses

Answer: BDE


Your Avaya Aura Experience Portal has been in operation for several months; and you notice that the /var file system has only 50% of the file storage space available.
Which two log files should be checked to see if their size needs to be decreased? (Choose two)

A. Apache/httpd logs
B. Tomcat logs
C. PostgreSQL logs
D. Process Logs
E. Transcriptions Logs

Answer: AC

Avaya Expands Edge Channel Program To Empower Partners

As demand grows, Avaya has expanded its Avaya Edge Channel program to allow partners to offer unified communications applications and contact centers as a cloud-based service (UCaS, CCaS).

According to the company, a key element of its 2018 Avaya Edge program strategy is enabling delivery, integration and management in the cloud.

"The demand for Avaya Engagement Solutions as a service continues to skyrocket, and distribution partners need to play a vital role in sales, integration and delivery," said US Channels vice president. UU Avaya, Gary Levy.

In terms of what the extended program actually entails, Cloud Integrator is now part of existing partner leads, which indicates commitment to Avaya's cloud business.

According to Avaya, this new channel allows distribution partners to achieve the status of Esmeralda, Sapphire or Diamond, as the revenue streams are more oriented towards OPEX and, as a result, have access to the benefits associated with each of them. between them. the levels of gems.

The Avaya Edge 2018 program focuses on partner cloud empowerment and rewards and aligns seamlessly with our overall strategy to help customers move to the cloud model at the right pace for their business and ensure that partners continue to be profitable and prosper during the transition, "says Levy.

The program also offers three types of specializations that differentiate the market for traditional partners and distributors that switch from CAPEX or local models to OPEX and Cloud: Cloud Specialist, Avaya Delivery Partner or Cloud Wholesaler.

In addition, Avaya says its renewed program aims to enhance existing benefits and add new ones, such as cloud loyalty reim- bursements, new customer registration and strategic development funds to support the success of partners in the future. a rapidly changing market.

According to Avaya, partners who adopt the leads and specializations in the cloud program will be among the best equipped to help customers take a hybrid approach to migration in the cloud while providing the value-added services needed for close integration communication services and collaboration with other applications and business processes.

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